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Resolution

NAACP Organizational Effectiveness Survey

WHEREAS, surveys have been shown to be reliable instruments for gauging the attitudes and opinions of a group of individuals; and

WHEREAS, the NAACP has thousands of members and individuals within the leadership ranks of the organization, and thus, a vested interest in gauging their levels of satisfaction and accord with the policy areas and initiatives articulated by the National Office, and assessing general feedback on the organization's advocacy efforts; and

WHEREAS, no resolution currently exists on periodically surveying internal stakeholders (i.e. members, leadership) on their levels of satisfaction and accord with the policy areas and initiatives articulated by the National Office, and the organization's advocacy efforts; and

WHEREAS, the Association now has a research department that includes a director and a policy manager capable of engaging in this type of surveying; and

WHEREAS, the Association has successfully conducted a survey of this nature involving members and leaders attending this year's Civil Rights Advocacy Training Institute (CRATI); and

WHEREAS, surveys and/or polls may be conducted by various methods including, but not limited to, mail, telephone, in-person, and computer/internet­ based technology; and that the data gathered there must be analyzed, summarized, and reported put; and that the scope of the survey and the population to be surveyed is the best determinant of the most effective method to be used, and that modern survey techniques make the best use of computer/internet-based technology from design, through issuance, analysis, and to final report; and

WHEREAS, the conduct of surveys on staff, and/or membership, and/or the general public may be subject to existing "Human Subjects Research" requirements as governed by the "Code of Federal Regulations, Title 45, Public Welfare, Department of Health and Human Services, Part 46, Protection of Human Subjects", as periodically revised, and it is in the best interest of the NAACP to abide by applicable requirements.

THEREFORE, BE IT RESOLVED, that the NAACP employs computer/internet-based technology as its method of first choice for surveys/polls; and

BE IT FURTHER RESOLVED, that the NAACP National Office complies with any applicable "Human Subjects Research" requirements; and

BE IT FINALLY RESOLVED, that the NAACP National Office conduct a survey of its internal stakeholders (i.e. members and leadership) at least every 3-5 years via self-administered questionnaires during the CRATl and that the results be reported to the Branch leadership.

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