Volunteer Captains
What is a Captain?
All volunteers receive lists of less frequent voters or lists of other volunteers. Volunteer 'captains' are those volunteers receiving lists of other volunteers. Captains are selected randomly.
Scripts
These scripts will help you continue to foster your relationships with your fellow volunteers as we continue to do the work until Election Day.
Best Practices for Captains
Remember, you're calling fellow volunteers, who also committed to help get out the vote just like you! So, there's no need to "sell" them on participation, just a check-in and encouragement will go a long way, and could be the nudge that's needed to finish their infrequent voter list!
- Always acknowledge the person you are calling is also an NAACP volunteer.
- Start the conversation off with a check-in. Don't jump straight into "Have you finished your list?"
- Emphasize the importance of the work we are collectively sharing.
- Always identify yourself as a volunteer with the NAACP.
- Smile while you dial.
- If you don't know the answer, be truthful and say you will get an answer and follow up.
- The best times to call are Monday-Friday from 6 pm - 9 pm, and Saturday & Sunday from 10 am - 1 pm.
Volunteer Captain Training
Video Checkpoints
- Who am I talking to? - 10:30
- What do I say to my list? - 15:35
- Best Practices - 24:20
- What to expect next - 36:20
FAQs
Learn more about what it takes to be an election captain.
Volunteer Code of Conduct
As a volunteer for the NAACP Volunteer Program, I affirm that:
- I understand that the Program is non-partisan, and I will not make any statements supporting or opposing any candidate for public office or any political party.
- I understand that any information I receive through my activities as a volunteer with the Program is confidential, and I will not share this information with anyone, nor will I use it for any other purpose.
- I understand and accept that courtesy and respect should be demonstrated in all contacts as a volunteer and on behalf of the Program.
- I will not harm anyone in any way, whether through harassment, physical force, verbal abuse, or any other harmful action.
- I will be participating in a "no-contact canvassing" Program, only texting and calling voters.
- I will comply with all legal requirements known to me while serving as a volunteer with the Program.
Sign Up to Volunteer
The fundamental right to vote continues to be under attack, creating a threat to democracy as we know it. Efforts to make it harder for racial minorities to participate in the political process are proliferating across the country - and we're fighting those efforts in court.
From now until election season, we need your help to turnout as many voters as possible. Sign up to power the vote and contact voters within your community.